Refund & Cancellation Policy

Last updated: April 29, 2024

Refund Policy

All sales are final. Milk and other perishable products cannot be returned.
Raw milk must be boiled immediately upon receipt. No refunds will be provided for spoilage due to delayed boiling.
No cancellations or refusals are allowed once the order is out for delivery.
Cashbacks are non-refundable. Cashback can only be used for future purchases and cannot be withdrawn or claimed as a refund.
Milkvilla Wallet balance is non-transferable and non-refundable. Any amount added to your wallet can only be used to purchase products from the Milkvilla app.
Refunds (if applicable) will be processed within 2 business days and credited to your Milkvilla Wallet.

Cancellations are not permitted once an order is placed. Since we provide fresh products, we cannot accommodate cancellations after order confirmation.

If you have any questions regarding our refund or cancellation policies, please contact us:

📞 Phone: +91-9006890881